Our contact information

By email: sales@pyronovelty.com

By standard mail:
I-75 Superstore
P.0. Box 67
Bluffton, OH 45817

By phone:
419-358-3490 (between 10 a.m. and 7 p.m. EST)


Terms and Conditions and Shipping information

All sales are final. No Refunds. No Exchanges

Orders usually ship out within 2 business days. UPS Ground is our preferred shipper; although seller (I-75 Superstore) may also ship orders by FedEx Ground. Note on apartments: the delivery driver may only deliver the package(s) only if the resident is present. If you live in a dorm-type apartment, consider having your package delivered to your work address. If buyer sends the package to a business address, make sure the business is open during regular business hours.

Orders cannot ship through the United States Post Office. Orders cannot ship to Post Office Boxes, APOs, or military bases. Novelties cannot ship by air courier. Novelties ship only to the 48 Contiguous United States. Cannot ship to Alaska, Hawaii, or Puerto Rico. No international orders. All orders are shipped in compliance with 49 Code of Federal Regulations and APA 87-1.

Buyer must give a correct address at which FedEx or UPS can deliver to. Any package that is returned to I-75 Superstore due to failure to deliver will be accessed a 10% restocking fee; the original shipping charges are not refundable. If a package is returned, and the buyer wishes to have the package reshipped to another address, the buyer will be charged to have the package reshipped. I-75 Superstore will hold the package until the buyer makes full payment for the reshipping charge. Any package that the buyers wishes to be sent to another address while the package is in transit will be charged a $10 delivery intercept fee. This fee must be paid before the seller instructs the shipping company to reroute the package.

I-75 Superstore is not responsible for lost, stolen, and/or damaged packages while in transit. I-75 Superstore is not responsible for undeliverable packages.

Novelties are not permitted in all locations, please check your state and local laws before purchasing. Buyer is responsible for having novelty items shipped into buyer's state. Buyer assumes all responsibility for knowing his state and local laws in regards to the use and storage of novelty items.

Seller is not responsible for the misuse of novelty items. Buyer should follow all package directions carefully. Buyer declares he is at lease 18 years of age when buying novelty items. Seller is held harmless by damages caused by the proper or improper use of novelty items.

Sales of novelties are bound by 49 CRF and Ohio law. Ohio residents must pay 6.5% sales tax.